Help & Support

Common questions about using Frosta. Can't find what you need? Get in touch — we read every message.

Getting started

Add your first appliance

Tap the plus icon on the home screen, choose a type (freezer, ice maker, freezer drawer), give it a name and a location. You can edit any field later.

Maintenance

Set up a defrost reminder

Open an appliance, choose Schedule, then set a recurring interval. Frosta uses a local reminder — no internet connection or push permission required for it to work.

Inventory

Track what's stored inside

Each appliance has its own inventory tab. Add an item with a name, date stored and optional use-by, and tick it off when consumed.

Privacy & data

Where my data lives

Every entry is stored locally on your device. Frosta has no cloud component. To back up, use the export option in Settings or rely on your iOS device backup.

Contact

Email us directly

Send any question, bug report or feature idea to [email protected]. Include your iOS version and the appliance type when you can — it helps us reproduce issues faster.

Response time

Within two business days

We aim to reply to every message within two business days. Replies come from a real person — there are no auto-responders or ticketing systems on the other end.